How do you communicate with your users, business stakeholders and customers?

Deliver Business Value with IT

“Not everybody today is Digital savvy like an enterprise architect, business process owner or system analyst but all of us are using and are impacted by IT. If “Digital literacy” (e.g. limited to a sub-group) and “Digital relevance” (e.g. vast majority of people) doesn’t match one has to bridge. Business capability mapping is a critical element but what about others bridges that we need? Bridges of different kinds that ignite the desire to co-create the future with our users our business stakeholders and our customers? The future of our

– digital enabled business models
– digital enhanced products and services and
– digital enlightened working environment in the enterprise”

This is a follow up feedforward to Werner Boeings excellent article @ https://www.linkedin.com/pulse/article/20140923155442-20779755-technollywood-the-art-of-building-desire-to-co-create-our-digital-future?trk=prof-post

I tend to use a customer journey / day in a life of to visualize how the client work and how this can be improved we can then…

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How do you communicate with your users, business stakeholders and customers?

The CIO and the IT Department need to position as premium provider of IT and digital services and focus on value to cost.

Digital of course but your focus needs to be on the needs of the business

Deliver Business Value with IT

In order to drive The Digital Transformation and Lead the Change and to avoid the “do we really need a CIO and IT department to bother us with technology when we can use the cloud?” the CIO has to ensure that the business strategy and business objectives are supported by IT (from a Business and IT architecture perspective). Where the IT Strategy support Strategy execution, “Time to Market”, Cost Effectiveness and stakeholder expectations from an Executive, Business Unit, IT Management and IT Risk Management perspective.

To deliver business value with IT we need to Focus on the Business Bottom LineHow fast can we get our products and services to market “Time to Market  & how can the IT department support the business from a Cycle Time and Cost Effectiveness perspective.

The IT Bottom line is that up to 40 % of current IT spend occurs outside the IT…

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The CIO and the IT Department need to position as premium provider of IT and digital services and focus on value to cost.